Responsibilities:

  • As Collection Analytics & Strategy Manager, you will be responsible for the following
  • Monitor key Collection performance indicators including roll rates, collection efficiency and effectiveness. Present any findings / insights and actionable recommendations to management in a weekly regular meeting.
  • Work closely with the collections team to ensure alignment between strategy and operations.
  • Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.
  • Work with the data science team to integrate advanced analytics into collection strategies.
  • Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.
  • Actively identify opportunities to improve Collection performance.
  • Participate on new product/program launch and process change implementation.

Minimum qualifications:

  • 5+ years of experience in collections, risk management, or a related analytics role, with at least 2 years in a managerial role.
  • Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, R, SAS)
  • Experience with collection management systems and decision engines
  • Analytical and creative problem solver, with flexibility to accommodate business needs
  • Excellent communication, leadership, and collaboration skills
  • Ability to contribute consistently and positively in a fast-paced environment