Responsibilities:
- As Collection Analytics & Strategy Manager, you will be responsible for the following
- Monitor key Collection performance indicators including roll rates, collection efficiency and effectiveness. Present any findings / insights and actionable recommendations to management in a weekly regular meeting.
- Work closely with the collections team to ensure alignment between strategy and operations.
- Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.
- Work with the data science team to integrate advanced analytics into collection strategies.
- Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.
- Actively identify opportunities to improve Collection performance.
- Participate on new product/program launch and process change implementation.
Minimum qualifications:
- 5+ years of experience in collections, risk management, or a related analytics role, with at least 2 years in a managerial role.
- Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, R, SAS)
- Experience with collection management systems and decision engines
- Analytical and creative problem solver, with flexibility to accommodate business needs
- Excellent communication, leadership, and collaboration skills
- Ability to contribute consistently and positively in a fast-paced environment